Book Plaza Premium Lounge in Kuala Lumpur

Staff were friendly lots of beautiful foods comfortable would like to see some lying recliner chairs as we were waiting there for 7 1/2 hours will be nice to lay relax more but overall was great experience

I always use Plaza Premium first class lounge. I did not know there are 2 different lounge managed by 2 different management with smiilar confusing name. if 2 different management, its not mentioned any where. On top one price and in the buttom of the page I saw another price . very confusing booking process even I am travel agent. on top one price and below is another price. I booked higher price. That is what I am not happy. I learnt my lesson. https://plaza-premium-lounge.kuala-lumpur-tickets.com/?ci=1&cm=554191214_1309519439950349_c_o_plaza%20premium%20lounge%20kl_p_{extensionid}&msclkid=9506a13590141c161908c90a796110e4&utm_source=bing&utm_medium=cpc&utm_campaign=Kuala%20Lumpur%20-%20Plaza%20Premium%20Lounge%20-%20English%20-%20Rest%20of%20World%20-%20Search%20-%20All%20-%20All%20-%20cid4462&utm_term=plaza%20premium%20lounge%20kl&utm_content=Generic%20-%20Broad%20-%20English%20-%20All

Plaza lounge itself was good, very crowded but well serviced by the staff. Didn't like the fact I had to download an app to access my ticket at all.

It was ok, the staff was nice but the lounge was a little dirty like it couldn't keep up with the amount of people coming through

Easy to find, great showers and great selection of food and drinks. Well with the money. Thanks

Over crowded not much seating and food was sub par for 300

I bought a 6 hour lounge ticket because I had a 7 hour stopover before my next flight, I could only check in 3 hours before my flight therefore I only had 2 hours in the Lounge after security checks etc...why did you sell me a 6 hour ticket when you can only check in 3 hours before my next flight, you can not enter the lounge area until you have checked in!! a partial refund would be very welcome, in terminal 2 you can go in the lounge before check in but in Terminal 1 you can not do that, a refund please Robin C. Young, disappointed customer!

More gusts Small space and many places

As my flight was changed to an earlier one just hours ahead of flying, I was unable to make use of my ticket and there was no refund available. The lounge access is not something I have done previously and I had thought I would treat myself, but it didn't work out for me.

Shower was available and enjoyable! , we were shown to quieter lounge area. Meal time was chaotic and there was not enough staff to cover basics like clean plates, cutlery etc but overall a good experience.

Too busy at the booked time, hard to find a seat, food options were OK and no many.

Food was good, although the choices were not as many as I would have expected. Tea and coffee was good, however as we do not drink alcohol we could not benefit fully from the bar.

The staff was very helpful , nice and greeted with smiling faces. The ambience,food quality and the cleanliness was extremely good. Totally Worth the money.

The staff were so lovely and helpful. It was so much better than trying to fill the transit time in the terminal

Great way to spend a long airport wait. Limited alcohol choices, but I was happy with the gin, my friend with the vodka and our other friend the white wine. I wasn't keen on the house red. Such a great selection of food, to help yourself to and to order. Comfy seats and even enjoyed a shower to freshen up!

Purchasing was easy. Lounge comfortable, food very good, shower facility nice, quite environment in more expensive part of it. The only thing missing - some armchairs/reclainers/beds to elevate legs after ling flight. Overwise - very nice

Lounge expensive but worth the extra as not many people in Food decent and plenty of drinks both alcoholic and not Showers awesome,really what you need in the middle of a long haul layover Would recommend

The magnificent setting, the kindness of the staff, the food, the drinks, the shower and the 10-minute massage. With a 10h stopover, it was great.

Booked for my mum last minute due for her work conference travel. She couldn't stop telling us how she enjoyed the seamless and peaceful experience not to mention the cleanliness and most importantly the excellent food she had despite her food preferences! Definitely worth it. Thank you!

All was excellent, friendly staff, and relaxing atmosphere

Very relaxing & comfortable - especialy when you have lng hours between flights.

Great selection of food and drinks, staff extremely helpful, comfortable and clean areas to relax and freshen up.

Lounge was overly packed and not enough space. Service was slow in waiters clearing tables and had to move dirty dishes myself to table next to me. Service for shower was quick and efficient so that was good. Spent 1 .5 hours in lounge compared to the 3 hours I paid for, was too busy felt claustrophobic. Food variety was limited and queue for coffee was not worth the money I paid for lounge. Will not be using this lounge in future

great stay very hospitable staff. would be nice to have more chicken options in food as i don't eat any other meat. well suited for vegos. shower facility could be a bit cleaner. otherwise a great stay

Had some quiet and relaxing time before boarding the flight with my husband and faughter

Best Hospitality. Unlimited food&beverages. Sincere & dedicated staffs.

Great place to stay over when the airline has rescheduled hours and hours later! Haireem and the rest of the staff were thoughtful, kind and very accommodating. My time here was much less of a burden than it would have been otherwise. I’ll be back even for a short layover.

All the comforts we needed - shower, food, lovely space. Thank you!

Arrived 1.30 in the morning and was only offered dried out left overs for something to eat. Had to be satisfied with toast that i had to cook myself. Disgusting.

As an international traveller, I was in T1 trying to find the lounge. I discovered in was far from there, after busing it back to the other T1. Once there i was told it was another terminal some way away from both T1s but they kind enough you let us in. You should be clear on what alcohol is free (a choice of 2 beers), and what costs ie everything else. Not very impressed.